Help

Getting your app working

Three steps, about two minutes. You need the app link and your licence code, which we send by email or message from the shop where you bought.

1. Open the app link

Use the link in your Start here PDF, on the phone or tablet you'll use. Dinner, Decided is at plainlydone.co.uk/dinner-decided/app.

2. Add it to your home screen

Tap your browser's Share or menu button, then choose Add to Home Screen (or Install app). The app icon then sits with your other apps.

Step by step for each browser

Safari or Chrome on an Apple phone or tablet: tap Share (the square with an arrow pointing up), scroll down, tap Add to Home Screen, then Add.

Chrome on an Android phone or tablet: tap the three dots at the top right, then Add to Home screen or Install app.

Samsung Internet: tap the menu (three lines) at the bottom right, then Add page to, then Home screen.

Computer: bookmark the link. It works in any up-to-date browser.

3. Register with your licence code

Open the app from your home screen. Enter your name and your licence code (it looks like DD-ABCD-EFGH-JKMN; capitals and dashes don't matter), then tap Register. You only do this once on each device, and it works without an internet connection.

Keep your information safe

Your plans are saved on your device, not on our servers. Save a backup file every few weeks from the app's menu (the three dots), and use Load a backup file when you move to a new phone. Clearing your browser's history or website data can erase what's saved.

Still stuck?

Email plainlydoneuk@gmail.com with your order number and we'll help, usually within one working day.